Why can’t I place any trades on my account?
Before trading is enabled on your account, there are a few required steps that must be completed. These steps ensure security, compliance, and proper account activation.
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✅ Required Steps to Enable Trading
1️⃣ KYC Verification
You must complete and receive approval for Know Your Customer (KYC) verification.
• This is required before any funded trading activity can begin.
• If you have already completed KYC on a previous account, you do not need to complete it again.
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2️⃣ Funded Account Agreement
All funded traders must review and sign the Funded Account Agreement, which outlines the rules and responsibilities associated with your funded account.
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3️⃣ Chargeback & Payment Dispute Policy
For One-Step and Two-Step accounts only, you are also required to sign the Chargeback & Payment Dispute Policy before trading is enabled.
• This policy confirms your agreement not to initiate chargebacks or payment disputes for services that have been delivered and accessed.
• Signing this policy is mandatory for One-Step and Two-Step accounts prior to placing any trades.
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📍 Where to Complete These Steps
All required actions can be completed directly inside your TraderArea Dashboard:
• Navigate to the left-side panel
• Complete any pending verifications or agreement acknowledgments
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🔓 When Will Trading Be Enabled?
Once all applicable steps are completed:
• Your account will automatically unlock
• You’ll be able to begin placing trades immediately
If any required step remains incomplete, trading access will remain disabled.