How long does it take to receive credentials when I pass Phase 1 or Phase 2?
We understand the importance of a seamless transition between the phases of your trading challenge. Here’s an overview of our process for issuing credentials at each stage:
Initial Purchase and Phase 1
Credentials for Phase 1: Once you purchase a challenge on our website, you will receive your Phase 1 credentials and dashboard logins within a couple of minutes. These will be sent directly to the email address you provided during the purchase process.
Transition from Phase 1 to Phase 2
Credentials for Phase 2: After successfully passing Phase 1, you will receive your Phase 2 credentials within 24 hours. Our team works efficiently to ensure you can continue your challenge without unnecessary delays.
Transition from Phase 2 to Funded Account
Credentials for Funded Account: Once you pass Phase 2, you will receive your credentials for your funded account within 24 hours. This quick turnaround allows you to start trading on your funded account promptly.
Summary of the Process
Purchase Challenge: Receive Phase 1 credentials and dashboard logins within minutes.
Pass Phase 1: Receive Phase 2 credentials within 24 hours.
Pass Phase 2: Receive funded account credentials within 24 hours.
Quick and Efficient Process
Our goal is to ensure that your transition between phases is as smooth and efficient as possible. We aim to minimize waiting times and provide you with the necessary credentials promptly, so you can focus on achieving your trading goals.
If you have any questions or need further assistance regarding the receipt of your credentials, please contact our support team. We are here to support you and help you succeed in your trading journey.