What happens to my account during the payout process?
To ensure the security of your profits during the payout process, we temporarily disable trading on your account. Here’s how it works:
Payout Process
Trade Suspension: When you request a payout, we disable trading on your account. This suspension is to prevent any potential losses that could occur while your payout request is being processed.
Processing Time: The payout process can take up to 48 hours for approval or denial. During this period, trading will remain disabled to protect your account balance and ensure that your profits are secure.
Approval or Denial: Once the payout is either approved or denied, trading on your account will be re-enabled, allowing you to resume your trading activities.
Resumption of Trading: After the payout request is processed,
a NEW/Fresh Account will be granted by Alpha to continue trading with a new trading history to have and continue on your next payout journey.You will receive an email with your new credentials and any AddOns from the previous
active Funded Account will be transferred over internally.
Receiving Your Payment
Rise Link Invitation: After your payout request is approved, we will send you an invitation link to sign up with Rise.
https://www.riseworks.ioPayment Options: Rise offers a variety of payment options, including cryptocurrency, ACH transfers, and wire transfers, giving you the flexibility to choose the method that works best for you.
Key Points to Remember
Temporary Suspension: Trading is temporarily disabled on your account during the payout process to prevent any potential losses.
Up to 48 Hours: The processing of payout requests can take up to 48 hours.
Flexible Payment Options: Rise provides various payment methods, including crypto, ACH, and wire transfers, for your convenience.
Fresh Account Created: Alpha will send you new Login Credentials for your following payout trading history to continue.
Our priority is to protect your earnings and ensure a smooth payout process. If you have any questions or need further clarification about the payout process and trading suspension, please contact our support team. We appreciate your understanding and cooperation in following this procedure to secure your profits.